eTail Canada 2016 (past event)
16 - 19 May, 2016
Hyatt Regency Toronto, Toronto, ON
Contact Us: 1.646.200.7530
Martin Aubut
Director Interactive Marketing & e.Business Intelligence
L'Oréal Canada
Check out the incredible speaker line-up to see who will be joining Martin.
Download The Latest AgendaMay 17. 2016
Wednesday, October 5th, 2016
09:50 L’Oréal Canada: From Product Driven To Total Consumer Experience
In the last 4 years, L’Oréal Canada has been transforming their organisation at the core, toward the reach of consumer satisfaction in the digital age. The way consumers purchase beauty has been drastically change from media fragmentation, device agnostic, power of content and social media. The request for personalisation and be present where consumers are ready to buy like ecommerce channel is now part of daily business. Those market pressure force L’Oréal to rethink the way they do business and interact with consumers. Since the creation of Digital team in 2011, L’Oréal Canada as now 12 e-commerce sites, maturity into e-retail and distribute CPD brands into Amazon and other pure players. SMART Data is now at the core of the organisation decision and drivers of consumers’ personalisation and loyalty. This session will give the necessary insight to guide your digital transformation.
• Understand the 3 stage of digital transformation from foundation, transformation and acceleration
• Key transformation drivers for growth, and measuring success
• From e-commerce to commerce and e-marketing to marketing
• Understand the 3 stage of digital transformation from foundation, transformation and acceleration
• Key transformation drivers for growth, and measuring success
• From e-commerce to commerce and e-marketing to marketing